Announcement
***For Christmas Delivery!! To receive your order for Christmas, you will need to place it by 12/14 and upgrade to Express shipping. We will not be able to guarantee Christmas delivery otherwise. Thank you.***
Creating personalized laser engraved picture frames and gifts. We work with you to get your favorite pictures in a special, unique frame. Looking for something different? Contact us today!
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Reviews
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Cindy on Mar 3, 2024
5 out of 5 starsLooks like my other frames, which I bought at a craft show. Very happy with this frame.
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Jillien on Jan 11, 2024
5 out of 5 starsThis is a beautifully made item. It's is a perfect way to commemorate mine and my father's trip to Ireland. I love it and I cannot wait to give it to him as a gift.
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Keri on Dec 26, 2023
5 out of 5 starsMet all my expectations and was impressed with the turn around time.
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Emily on Apr 24, 2024
5 out of 5 starsSeller was really helpful and great. The dish was just as I had hoped!
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Tina on Apr 22, 2024
5 out of 5 starsThis was a birthday gift for my boss who traveled to Italy last year and she loved it !
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Brandi on Apr 6, 2024
5 out of 5 starsI’m very happy with my purchase. It’s very well made and the shipping was very fast. It was very securely packed. I would definitely recommend this!
About legacyimages
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Frequently asked questions
Custom and personalized orders
We can create custom mattes and items for you. Anything you can think up, we can do it!
1. Select the quantity & variations you want.
2. Add item(s) to your cart.
3. Leave a comment in the Notes to Seller with personalization for your frame.
-If you'd like to see a mock-up of your item, please let us know in your comment as well. *Please note, this may delay shipment of your item.
4. Complete checkout.
5. We'll contact you if we have any questions.
6. We make your item & ship.
7. You receive your item.
8. Add your pictures to the frame.
9. Love it and leave a review.
I need my item quickly. Can you make it and ship it out quicker?
Yes, we can. Just add the Rush My Order listing to your cart with your item(s). www.etsy.com/legacyimages/listing/237135128/rush-my-order
You can also upgrade your shipping service to express for quicker delivery.
What are your frame sizes and style options.
5x7 & 8x10 = Honey or Black frame
11x14, 12x16, 16x20 & 18x24 = Black, Honey, Dark, Cherry or Whitewashed frame
Frame styles include: Lodge, Flat, Round and Ridged
*Please specify desired frame color in Notes to Seller if not available in variations. If you do not specify a color, we will send Honey.
We can do custom sizes as well. Those take a little longer as they have to be special ordered.
Do your mattes come with frames? Do your frames come with glass?
Yes, each of our mattes comes with a frame (customized matte, frame, glass and backer board) to easily display on a wall, mantel, shelf, etc.
Is there a finish on the matte? Can I get the matte in another color?
Each piece of oak is stained with a clear finish to bring out the beauty of the wood.
We do have some other stain and wash options. Add this listing to your cart with you item to upgrade to a different color: www.etsy.com/legacyimages/listing/957130271/new-mat-colors
Returns & Exchanges
Personalized items are not eligible for return.
Returns or Exchanges are accepted on all items that are not personalized. Please contact us within 10 days of delivery for more information. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
What are your items made from and how are the mattes made?
Our mats are made from Indiana Hardwood Oak and are carefully designed by one of our talented designers to meet your needs and wants, then laser cut/engraved.
The frames are all solid wood frames that are made in Michigan.
What are the layout options or emblem/logo options?
If you see an option for layout or emblem/logo in the variations, check out the 2nd and/or 3rd picture in the listing for the different options. Select the corresponding letter/number for the option you want.
Shipping
We ship via USPS Parcel Select Ground, unless otherwise specified. Parcel Select Ground does not come with insurance. You can upgrade to USPS Priority at checkout to receive insurance and for faster delivery.
Upgrading to Express shipping will ship your item by the ship date on the order using USPS Express. If you'd like your item shipped before the ship date, please purchase the RUSH MY ORDER listing: http://www.etsy.com/legacyimages/listing/237135128/rush-my-order
I want a custom design. Can you do that?
Yes we can! Just purchase the Design My Frame Before Ordering listing and we'll design it up to make sure it's perfect before you place the full order. You can do that here: www.etsy.com/legacyimages/listing/639155614/design-my-frame-before-ordering
Seller details
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